Very pleased with my Prestige Hyundai experience. My Salesperson Jennifer Gallagher was very knowledgeable and helpful on the Santa Cruz model. She took the time to walk me thru all the h e bells whistles and features. I had an excellent experience and would purchase from them again.

Jennifer Gallagher went above and beyond with her listening, guidance and assistance. She brings her A+ game to every encounter !

Had a good experience buying a car here, especially with my salesperson Dave and Angie the business manager. Of course you need to say no if you’re not comfortable with the car and deal. Blessings, Gospel John, 6:66-69!

I had a very good buying experience with Noah and his sales manager. I was not pressured and had all my questions answered. The deal was fair and I actually enjoyed the process.

Untrustworthy lying used car salesman (read until the end). I went there to check out a used car I had seen online. Made an appointment (easy). Changed the appointment last minute due to work (equally as easy). Once there, they got me in the car and i took it for a test-drive. There were no high-pressure tactics by the salesman. There were some issues with the car (rear camera not working, tires that were on the edge, and dodgy brakes) that I was told would cost about $3k to do and they would only do them if i wanted the vehicle. I was early in my search, but i really liked it, so i said yeah, I'll take it. Radio silence for the better part of 3 weeks and then I get a call that the vehicle is ready if i still want it, which I did, but in the meantime, the price has dropped twice on cargurus, the site where i originally saw the vehicle listed. When i tell my salesman that, he says cargurus is scambaiting people, and tons of dealers are suing them for false prices and that they've already offered me the best price they can. HOWEVER, the current price online is about $900 cheaper. After investigating it on my own, i discovered that not only does cargurus NOT set prices, but that Prestige actually paid money to have their vehicle come up on top as Sponsored. If you as a dealer care so little that you would tell such an easily disprovable lie, what other lies are you telling your customers? So now I'm left without a vehicle, and I'm the market for one AGAIN, thanks to Prestige. PS out of dozens of businesses I've rated around the world, never before have i rated a business 5 stars only to drop it to 1 star a few weeks later.

On April 29 I sent my 2011 Hyundai Sonata to Kingston Prestige to figure out why my car wouldn't stay running. On around May 3rd I received a phone call from them stating that I needed a new motor. They told me Hyundai had to replace it. Ok that was fine it took awhile for them to get the new motor in. Now they have had the motor for 3 week as of today June 4 2024. I call every week and keep getting this run around that it will be next week. All I keep hearing every week is there is 5 cars ahead of mine. The number never goes down continuing to stay at 5 cars before they can get to my car. Now they did offer me a rental but I don't drive my daughter drives me back and forth to work every day. I have had such a hard time now getting from WEST Hurley to New Paltz every night. I just want my car fixed. My daughter spoke to mechanic Jeff today and asked for phone number of someone hire up than he was and was denied a name or phone number. He claimed to be highest manager and the owner would never speak with us. The rudeness of him was horrible. I feel like I'm being discriminated against me because I'm an older woman of 64 years old and my car is a recall job. My job has been wonderful of giving me a place to stay in there employee housing when i cannot get home which is most nights. Its been really hard not being able to sleep in my own home and is effecting my sleep in a very horrible way. I just want to be given an honest answer about when my vehicle will be in the shop and be completed.