77 East Main Street
New Rochelle, NY 10801
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when i took my s class in for service this past summer mercedes-Benz of New Rochelle gave me an S class loaner. I liked the loaner so much that I asked them to let me know when it was for sale. That’s exactly what they did.
Bryan took excellent care of my s580 reasonable charges and good communication skills great job
Pete went above and beyond to rectify the issues of my S class I appreciate all he did to make things right
I believe this dealership knows what they have in Tom Burns, the Shop Forman. He is the only reason I’ve come back. He is honest, and will patiently explain the issue. I came in with my 2019 450 GLS and it was just out of CPO warranty but Tom provided very reasonable price for the fix. And while under warranty was just as helpful. I’m grateful and consider Tom a friend. John, who lends out vehicles, is also a good advocate and reliable staff member. Thanks guys. Will see you again soon.
Best Car Dealership Experience For The 2bd Time In 3 Years”Thank You “ Victor Cruz Twice”
I would give 10 stars if I could. From the purchase process with Mike and Victor to the service department with Matt, Nicholas, John (who has always been helpful with loaner cars), Felix and the lovely lady’s at reception. I bought my beautiful pre-owned GLS 450 earlier this year. There were a couple of hiccups as there usually are when purchasing a pre owned vehicle, but I’ve never had such a diligent and courteous team to work with. They made sure that things were done right and completed when they said they would be completed. It’s the best dealership team I’ve ever worked with and now in my 50’s, I’ve worked with many. Thanks for all of your help New Rochelle Mercedes. I’ll keep coming back to give you my business.
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