Please update the areas marked in red before submitting.
How would you rate Eric Fernandez Cervantes?
How about Mazda of Elk Grove?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

It’s always a pleasant visit when we come to this location. The team here takes great care of us all the time. We’ve had our first purchase here and have been getting excellent service for a couple of years now, and going onto our second car, we look forward to seeing the team even more. Thank you Team Elk Grove Mazda!

Great customer service Michael or salesman was excellent highly recommended this dealership great to work

Eric was wonderful and kind and did an amazing job of getting us a deal that worked for us so we could get our new Mazda. The whole experience was quick and I would definitely recommend Eric to anyone well as Mazda of Elk Grove. Thanks for all your help Eric!

First time buying a new car. She was easy to work with. Patient. Knowledgeable. Got me in and out the door in under 3 hours.

First time arranging purchase on the internet, and Anahi was nothing but easy to work with and quick to respond. Going above and beyond. Easy to work with through the entire process. We had already zeroed in on the car, she made the rest possibly.

This isn't our first time buying from Mazda of Elk Grove and it won't be the last! There is a reason why we keep coming back. The knowledge, service, and amazing staff make it a very enjoyable and pressure free buying experience. I wasn't planning to buy a new car this time (I actually brought a friend to look at cars!), but I immediately fell in love with the CX-50 Hybrid. Right away Shay and Vanessa brought out the car for me to test drive. I ended up buying it after receiving an amazing trade in for my 2018 CX-5. Throughout the process, Vanessa and Shay (the dream team) were very attentive, honest, fun and patiently answered all of our questions. They both went above and beyond to make sure I was comfortable with everything. Ovais from the finance Dept was also great, he was prepared and ready to go by the time we sat down with him to sign. The whole process really was fast and seamless and I couldn't be happier.