What Others Say
Staff was friendly, not pushy. Worked with what I wanted. I’m enjoying my new car.
I had a great experience at Frank Leta, and I want to give a special shoutout to my sales consultant, Tracy. From the moment I walked in, she made the entire process smooth, stress‑free, and genuinely enjoyable. She listened to what I needed, answered every question clearly, and never made me feel pressured or rushed.
What stood out most was how patient, knowledgeable, and down‑to‑earth she was. She treated me like a real person, not just a sale, and that made all the difference. Tracy went above and beyond to make sure I left confident in my decision, and I truly appreciate her professionalism and kindness.
If you’re shopping for a vehicle, ask for Tracy. She’s the reason my experience was so positive.
My experience at Frank Leta Honda was truly top tier from start to finish. From the moment I walked in, I was greeted warmly, and it was immediately clear how much pride they take in their dealership. The space was spotless and thoughtfully set up to create a great customer experience.
My sales associate, Cody, was exceptional. He was easy to talk to, incredibly patient, and thorough in answering all of my questions. One thing that really stood out was the way he took the time to visually explain the difference between buying and leasing…something that can feel overwhelming. He broke it down in a way that actually made sense, and I never once felt pressured. Instead, it genuinely felt like he had my best interests in mind. There was none of the typical sales pitch energy that can make car buying stressful, which I truly appreciated.
Cody also went above and beyond by moving a vehicle indoors so I could look it over comfortably despite the freezing temperatures and high winds. He made sure I fully understood the deal and then walked me through the vehicle so I felt confident using everything before leaving.
I also want to recognize Tito and Ray in the finance department. They made that part of the process incredibly smooth, taking the time to explain each form clearly and walking me through everything step by step. Their attention to detail was impressive.
Overall, this was unlike any car-buying experience I’ve had before. I never felt rushed or treated like just another number. Every associate I worked with, from sales to finance, clearly cared about delivering exceptional service. I can’t recommend Frank Leta Honda enough.
The staff was very friendly and efficient. I enjoyed that they worked with my desired lender and that I personally met most of the management staff.
I don't normally brag about my experience with a car salesman BUT I must in this scenario! David at Frank Leta treated my daughter and I like we were his family. We knew what we were looking for and told him ahead of time and he had the car ready for us to test drive. He took his time explaining all of the safety features to my daughter who is a young adult before she even left the parking lot. He made sure she got what she desired for her trade in and didn't take advantage of us, we told him what the Kelly Blue Book said and what we wanted and BOOM he made it happen. He was sweet, fast with delivery, and so detailed in every step of the process I know we will return to this dealership and buy again from David! Matt the sales manager was his side kick and helped us along the way so I don't want to leave him out of this review because he listened to us and showed empathy to our situation and really bent over backwards to make the deal happen. We could have bought our Honda anywhere in STL but they really stepped up and we appreciate both of them! We were in and out in less than 2 hours with a brand new car and could not have done it without these guys. THANK YOU!!!!
While looking for new vehicle, Steve was excellent highlighting the features I had interest in (w/o me specifying). He set me up with a couple of test drives that allowed me to refine my short list of vehicles. Always take my cars there for servicing and they are always friendly, helpful, and transparent.