Fraudulantly added Loyalty Advantage, AFAS Theft, and Nitro Fill to my bill, at 299.00 ea. on my new Cadillac. They claimed they were things Cadillac Co. required. SURE! Will file theft on them!

I would not recommend this dealership if it was the last one on earth. We were in Victoria in February and my car broke down. We used Cadillac's courtesy service to have my car towed to Victoria Atzenhoffer. They towed my car back to me in Rowlett Texas. During the time the car was picked up and delivered back to me there were scratches put on my car that were not there when they took possession of my vehicle. They first told us to get an estimate on the damage and send it to them. Once they received the estimate they declined saying there is no proof that the damage occurred in their possession. Asked us if we contacted the towing company that was contracted by THEM. The dealership that I deal with in Frisco is in disbelief for the way that we have been treated. Atzenhoffer Chevrolet your service stinks! My father used to purchase all of his vehicles from them when he was alive. He would be livid.

So happy with my experience with Attzenhoffer!! It was a fast , friendly and no pressure experience! My salesman David Cavazos was wonderful through the whole process. I would definitely advise all my family and friends to Attzenhoffer!!

We've all had those experiences of sitting in a dealership for 5 hours in what feels like a high stakes poker game with loads of pressure from a sales team for you to cave on a price. This place is ANYTHING but that! What a great dealership! I found a vehicle on cars.com and soon became communicating via email with Jeff Smith, the internet sales manager. Super fast in response times and eager to give me an honest response on my questions. I ended up driving 4+ hours to come buy the car because they had it priced so well. Once we got there, it was quick and easy. Worth the drive! I will keep this dealership in my when my friends and family need to purchase. Thanks again! Loving my Jeep Grand Cherokee! -Bonnie McKinney

May I say, the experience Atzenhoffer has given me in purchasing my vehicle has been nothing less of phenomenal. Your team really knows how to make a customer feel appreciated. Working with the public I know the importance of customer service, and may I say I rate Atzenhoffer with 5 stars. I always feel welcomed and I never feel like I am bothering anyone with my questions. From the moment I walked in to service my vehicle to the process of finalizing my new car deal I must applaud everyone from the service department to sales to the financing department; everyone was truly approachable, friendly, and a joy to be around. D’ree, Jeff, Scott, and Raymond were great to work with, and once again I would like to say thank you to your team for making this a great car purchasing experience.

Working with John Trcka & Dustin Owens was anything but a hassle. They were friendly & knowledgeable from start to finish. Tim Jurek in finance was friendly organized & knowledgable & I appreciated the no hassle no pressure atmosphere, what a difference.