3211 N Navarro St
Victoria, TX 77901
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Depended on them for years. Purchased FOUR vehicles for my family and Always had good service. Stopped by today and was informed that they were no longer a Mazda dealer - didn't want to mess with any of my cars any more. Their suggestion was to drive 126 miles to San Antonio - "maybe they can help you". UNACCEPTABLE. You cannot treat customers like this and stay in business.
I drive from Corpus to get my vehicle serviced here at Atzenhoffer Mazda. All the staff is extremely friendly, wait time is minimum and the service reminders with coupons are awesome. I call in advance, get the date and time that works for me and schedule. We purchased our Mazda CX-9 here and our families experience at Atzenhoffer from purchase to service has and still is top notch! Keep up the good work guys and see you again for my next scheduled appointment. 👍🏼
The service is great! They always try to find the best deal for parts on your car. If you don't want to wait for service on your car they will take you home and pick you up.
I went to Atzenhoffer Mazda in Victoria TX for my very first oil change on my New Mazda and the people there was so nice the VERY FIRST TIME until I had a few issues first one they forgot to reset the system for oil change and then last week my oil light came on displaying that my oil was LOW so I contacted the service department at Atzenhoffer and spoke with Adela and was told it was probably a sensor she also said that I could come by and they would check it but I live an hour away so on Saturday my husband says let me check your oil to make sure and to my SURPRISE the oil was indeed very low barely on the first notch of the dip stick so I called them and told them about was instructed to call Allen and bring it in on Monday so I did so when I got ther therw no apology no one even came to say anything nor did they even GREET ME DEAD SILENCE NO THANK YOU I ALSO ASKED TO SPEAK WITH ALLEN THAT NEVER HAPPENED I guess WHEN THEY MAKE A MISTAKE THEY ARE MAD AT YOU FOR OPENING YOUR MOUTH TO SAY SOMETHING they did give me a free oil change it was very quick also they didn't even put paper down on my floor like they would normally do when you get an oil change also they NEVER OFFERED TO COMPENSATE ME FOR PURCHASING OIL SOMETHING I SHOULD HAVE NEVER HAD TO DO THIS IS AN AWFUL PLACE WHEN THEY MESS UP N E V E R A G A I N LECREATA I THIS PLACE AN NEGATIVE 1
I had purchased my previous vehicles from San Antonio,No More! Veronica, Troy, Eric and Raymond were instrumental in changing my mind. Thank You Guys!👍🏼
I always know my car is in good hands at the Atzenhoffer Service Department. They provide excellent, well-priced service with a smile and coffee!
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