Tell us about your experience with Gregory INFINITI.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
sales Dept.
finance Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Honestly they are willing to work with you and be flexible. Love how very kind the people are.
I recently purchased a 2025 QX60 from Gregory Infinity that my wife discovered a scratch/dent on during the signing process. It seemed to be very serious to me,but the Gregory Infinity sales manager, and my terrific salesperson Cassandra reassured me that it would be taken care of free of charge. Well I brought my car in for the repair while I was on vacation, and when I returned my vehicle was repaired 100% to my satisfaction and Gregory Infinity stuck to their word that the repair would be free of charge. I would highly recommend to everyone that purchasing a new vehicle from Gregory Infinity is a very smart move, and one that you will not regret.!
I decided to take my car to Gregory Infiniti for an oil change and scheduled service, and it turned out to be a fantastic choice. The welcome I received from my Infiniti representative, Betsy, was outstanding. This time, my car was well taken care of, much better than my experience at the Niles location. There were no new scratches or missing air caps from my tires. Overall, the service was impeccable, leaving me very satisfied. I think I’ve found the perfect dealership and service center for my car. It’s been a pleasure doing business with Gregory Infiniti, and I look forward to returning in the future. Thank you, Betsy!
The best car buying experience ever! In and out in no time and got the best finance rate available.
Service team is tops! Thank you Ryan for your communication, answering my questions and honoring my requests. Thank you Betsy for greeting me. Waiting area for service is modern, has areas to get work done, areas to relax, and semi-quiet area.
Michael was awesome. He gave me his full attention from beginning to end. He even came in on his day off to finish the buying process
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.