3430 US-78
Snellville, GA 30078
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
administration Dept.
parts Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Phil, My salesman picked me up from home for a smooth transition, and my Finance manager Mustafa made it happen! Thank you so very much, Tyler
Nothing wrong with the car. It's my 5th Honda and when it dies, I'll buy another. This is only about the dealership & its staff. One word: OY! No attention to detail. We sat at our credit union for 2 hours, waiting for 2 pieces of paper from STH to be scanned to my credit union rep. Those papers were wrong FIVE TIMES. My middle name was wrong, my DOB was wrong.... wrong driver's license in the wrong state. Price was wrong. Finally we were done there and headed out to pick up the car. Was told by the sales rep gal that we'd be in/out in 15 minutes. LIE! Waited and waited and waited. Finally I was like "And what exactly are we waiting for? We were supposed to be out of here 45 minutes ago." She says "I'm waiting for the finance manager." K... sigh. Then she was waiting for ANOTHER manager to do whatever that manager does. All they did was waste time. FINALLY got into said Finance manager's office to sign off on the last of it and hand over our down payment check & the credit union check. STILL took another 30 minutes because I found errors...again. Yeah, the guy apologized repeatedly but he knew I was NOT AMUSED. By then, I just wanted my car to go home! Made it clear that the only reason I didn't walk away from the deal is because of their "Non-Refundable Deposit" form I had to fill out so they wouldn't sell the car out from under me. Were it not for that, I'd have departed. Music in that dealership was so loud, we could barely hear ourselves think. Plenty of people walking around... doing just that. Nothing else. So incredibly unprofessional. Told them "You wanna learn how to run this dealership better? Go visit Honda Carland in Roswell GA or Ed Voyle's Honda in Marietta GA. Those two are class acts. Again, I'll buy another Honda someday but it will NEVER be from Stone Mountain Honda!
Des was very professional throughout the hole process of buying my new Odyssey Eliteeeeee...come see this guy, very humble man
Dez was spectacular! She was very patient with us and very relatable as we navigated the car buying process!
Dez was great, as well as the other staff. They worked with my budget and gave me a great deal. Would highly recommend!
Phil, Ray and Winston made my process so good and smooth, those 3 men gets the job done. I enjoyed working with them. Hit them Up
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.