We've purchased 2 CX-5's from Ferman, one a Certified Pre-Owned with a wraparound extended warranty. Recentley, while out of state, we had a mechanical issue that rerquired immediate attention. Surprisingly we leanred our warrnty was expired! Further checked leanred there was a data enry error and the policy was still active. I contacted Jeff Shegog at Ferman, he got right on it. He had the error corrected, ensuring the repairs were covered. Jeff went above and beyond the "call of duty," providing his personel cell number, making and taking calls to help us when needed most. Hats off to Jeff Shegog and Ferman Mazda.

The most welcoming and professional experience! Charlie was extremely knowledgeable about the available inventory and he explained every feature the car had to offer. When it was time to purchase he walked us through every step. The entire purchase was seamless. We couldn’t ask for better customer service. Thank you to everyone at Ferman Mazda. Recommend you visit Ferman soon.

My third new Mazda from Brandon Ferman Mazda. They always say YES to anything you ask for with excellent service and knowledge highlighting the Mazda ride. The sales force always respectfully guides each new visitor to all Ferman Mazda has to offer. Charlie T. Epting, Jr. is my favorite for fun knowledge and excellent demos with the Mazda CX-50. Go see Charlie at Ferman Mazda. It's the smart thing to do!

Charlie was amazing so sweet and helpful. I’m so glad I got my car here it was a great experience.

Charlie, and all the folks at Ferman Mazda made this purchase very pleasurable. The entire process was low key; we were very appreciative to have been treated like family. We came in to look at one particular car that we spied on the Ferman website. Charlie took the time to review their entire inventory to see if there was anything that met our requirements better. We ended up with a great deal on the original car, received a fair price for our trade and, best of all, didn't have to put up with any pushy sales games from anybody there. And, we drove away with the car we wanted. In more than 50 years buying cars, this was one of the easiest and stress-free purchases we've made. Thank you Charlie and thank you Ferman Mazda.

Go see Charlie T. Epting, Jr. Found Charlie while waiting for service and the rest is history. Charlie listens to you and responds quickly. I ended up with a 2026 CX-50 Cypress. Charlie displayed the fabulous sound system on the CX-50 with all my favorite music. Green was the color of choice. Charlie found a beautiful forest green CX-50 right in front. He is knowledgeable and his heart is in everything he does. Go see Charlie from Chicago. It is the smart thing to do.