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SERVICE: It is rare to find a team in the car business that will genuinely go above and beyond for its customers. I had an emergency with my vehicle breaking down. The service team at Noller helped me arrange a tow, had it taken to a wholesaler, and quickly and efficiently helped me negotiate a trade-in value for my car that was far from what I expected given its condition. Kind, compassionate, empathetic, understanding, helpful, caring - ALL of these words come to mind. Thanks to this group, I went from being in a terrible situation to having everything taken care of within 72 hours. Shout out to the GM Jeremy Garner and his team for excellent service.
My husband and I don't live close to a Suzuki dealership and originally we had gone to the Springfield Suzuki dealership. We arrived at that dealership 30 minutes before close and found that everyone except for one salesman had gone home already, so we were unable to test drive the SX4 Crossover. We were then told that Suzuki did not make any other model except for what was on the lot - that they were all the same. They said that the website was not correct and I could not get a loaded SX4. I left disgusted and angry. The next day I called Pride Suzuki of Olathe and talked to John Lopez who told me YES I could get the SX4 I wanted and he went out of his way to make it happen. He located the vehicled I wanted, had it shipped to them, started the loan process and kept us informed. Not only was he honest, he did all of this without us having to drive 2 1/2 hours to the dealship. He even had the car delivered to us!! Bravo and kudos to John for renewing our faith in honest people and most of all buying a car. We will buy again from him and will be more than happy to send him more business.
The price on the car we wanted was a little bit high. However, we want to thank Danis for all her help she was very kind and was willing to help us as much as she could.
Found the car online and immediately head over there because I couldn't believe what a great deal it was. Very friendly staff and not pushy at all. They went above and beyond to make sure that all my needs are met. I drive tons of miles and I feel confident that what I purchase will last me a long time. Would definitely recommend them!
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