I can’t say enough good things about my experience with this Volvo dealership. My Volvo broke down on a Sunday and had to be towed in. I honestly expected to wait until Thursday or Friday just to have it looked at because every other Volvo shop I called was booked out for weeks. To my surprise, they diagnosed it first thing Monday morning. What really shocked me was the diagnostic fee—only $49.99! That’s almost unheard of, especially at a dealership. Having worked at a Nissan dealership myself, I know diagnostic fees are often around $180 or more. Charging only $50 was incredibly fair and shows they genuinely care about their customers. The biggest reason I’m leaving this review is because of my service advisor, Sarayah. She was absolutely outstanding from start to finish. She kept me informed every step of the way, stayed on top of my claim with my third-party warranty company, and made the whole process stress-free. The repair totaled about $1,400, and thanks to all of her hard work, I only had to pay my $250 deductible. My warranty company supplied their own replacement part, and I was pleasantly surprised that the dealership had no problem using it. Many dealerships refuse to install warranty-supplied parts, but they were incredibly accommodating and worked with me instead of against me. As soon as the part arrived Wednesday morning, the technician got right to work, and by Wednesday afternoon my Volvo was repaired and ready to go. They even completed an oil change while it was there. My car starts perfectly now, and I couldn’t be happier. What impressed me most was Sarayah’s dedication. Even after the service department had closed, she took the time to call me around 6:30 PM after speaking with the warranty company just to keep me updated. That level of customer service is rare these days and truly deserves recognition. Thank you to the entire team, and especially Sarayah, for making what could have been a stressful situation such a smooth experience. I truly appreciate everything you did, and I wouldn’t hesitate to recommend this dealership to anyone looking for honest, professional, and exceptional service.

Excellent service department. Friendly and efficient staff. We have been taking our cars there for years and have always been very pleased with the service we received.

We went in to look at cars and ended up buying one that day. A very friendly and efficient process and a good deal. For anyone in the market for a new Volvo, I would recommend this dealership!

Jaffarian is my preferred dealership. I have always been able to get reliable and courteous service from them. Whether it’s to buy a new Volvo or have my Volvo serviced

Seamless transaction. John had all the paperwork prepared; answered all my questions and the deal was done professionally and expediently. John answered all my questions completely. Highly satisfied with the entire experience.

I lease my '25 Volvo V60 from Jaffarian's Volvo, and have it serviced there. They always accommodate me. I was planning on waiting, then changed the day, then changed it back and needed a loaner to get to a Funeral. I was not disappointed. Everything was done before the Funeral Luncheon finished. Thank you, Jaffarian's Volvo!