It is always a pleasure to deal with the staff at thunder basin Ford. They are knowledgeable and considerate.

Been dealing with Thunder Basin Ford for 20yrs now finally bought a new car from them in 2019!! I'm handicapped and have a little trouble with mobility, they are very accommodating, we are always on the same page, these people on What others say, I 'd like to hear the other side of their story!! I have driven Fords for 55years and will continue to do so till I can't do it anymore!!!! Thunder Basin in my honest opinion is great!!!!!!

I believe that Thunderbasin Ford is maybe the best dealership with the outstanding service and support. They tell you the truth and make sure you always get the service that best suits your needs!

I prefer to keep my money in local businesses. The dealership did very well indeed.

Purchased my second new Ford Maverick from them a few days ago. They made it simple and easy each time. As I have other Fords that have been in for service, I can state that their parts and service departments have been just as efficient and easy to work with.

If I could give less than 1 star, I would. The worst, and most unprofessional service department I have ever been to. My father worked in dealerships as a service manager my whole life, so I have been around my fair share. This is hands down the most unprofessional dealership I have ever worked with. Specifically working with Sarah. You want an update on your car? Forget about it. You want questions answered? Forget about that too. You want your car done in a timely manner? That's not going to happen. Want your car fixed right the first time? That's clearly not an option here. Oh and don't expect any communication or updates. Unfortunately, there is nobody in management willing to help either. I will be taking my vehicle to SD from now on. Worth the drive to avoid repair delays, getting your car back wreaking of cigarette smoke, and dealing with an advisor who could care less about customer service. Shady and dishonest is how I would describe this dealership. Also a professional dress code never hurt anybody, maybe dress for the job, not the bar 🤷‍♀️