1264 Dewar Dr
Rock Springs, WY 82901
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Very poor customer interaction. I asked Sam and Darien Maes not to pull a credit report on me because I had everything set up with my bank. I asked them specifically to the purchase order to my bank. Moments later I am getting emails from CreditWise that first choice ford is pulling my credit. Very disappointed and disgusted with this dealership but even more disappointed in myself for trusting a lying salesman
Easy to deal with. Some little issue with the truck I would have liked to know about ahead of time but the people there are super nice and easy to work with.
The sales team at First Choice Ford were great. Being long time customers, they have never let us down. Joe T. and Jamie went over and above to ensure the delivery of our Lincoln went smoothly. While we had a few hic-ups with the new vehicle itself that was no fault of the dealer, their service department went over and above to correct the problem and get us back into our new vehicle. Bryttnee, Bode, and Todd have always been accommodating with our schedule for service and they make sure any repairs are done promptly and correctly. Todd even followed up after we picked up the vehicle to make sure everything was good. Thank you all again for the great experience.
The sales team gave me a hassle free experience while achieving a good price on a new purchase. If you are in the market stop by and talk with Darien?? and Joe T. Overall a good buying experience.
"great experience" I discussed with the sales manager "raechell" as to what I was looking for , she responded within minutes with 10 or so 4 x 4 trucks in the price range I needed to be in , she introduced me to the sales specialist , Ms Katie Armstrong ......" WOW" this lady was user friendly, approachable , answered every question , pulled up the car facs, checked the oil color with me ,under the hood with paper towel in hand , basically walked every inch of the vehicle with me , she was extremely pro-active and I never felt rushed I could not ask for anything more about the way I was treated . The end result was purchasing a truck of great value to me , in a stress free environment ...... from someone who treated me like a real person and not just a sale ............ thanks again for a wonderful experience
I originally thought that the dealership was great but apparently all they wanted to do was give me to sign and then everything else went out the door they told me I Jeep and an extended warranty on that jeep I took the Jeep into a Ford dealer to get items that were supposed to be able to be fixed under that warranty at that time they took over a week to let me know that the warranty would not be covering those items because the Jeep had altercations on it from when I originally bought it and so they had me return my rental and are charging me for 90s rental and covered nothing on my Jeep so I have a broken tooth with outstanding balance for a rental and I paid thousands of dollars for a warranty that useless to my Jeep thanks First Choice Ford
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