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I had an outstanding experience thanks to Gilbert and Justin. Even though I arrived late in the evening, Gilbert guided me through the entire process from the test drive to the final steps with incredible patience and attention to detail. He made sure everything was completed properly. Justin was also extremely kind. He took the time to explain every detail clearly and made the whole process easy to understand, without ever making me feel rushed. After everything was done, I still had to return my rental car, and Gilbert went above and beyond by driving me to the rental return location in his own car. He even stayed to ensure the return process was handled smoothly. I’m truly grateful their kindness made the entire experience unforgettable, and I know I’ll be smiling every time I drive my new car. Of course, the car itself is fantastic and drives beautifully. P.S. The coffee from the machine at the Phil Long Ford of Chapel Hills location was surprisingly delicious!
Easy to work with. Ask for Weston. He loves trucks and works to get you a great truck and deal. Thank you!!
It was a great experience at Ford Chapel Hills. Joseph was attentive and efficient throughout the entire experience at the service department. I had to return the service several times, and Joseph communicated impeccably.
The best salesperson I’ve worked with in 20+ years. He listens to what you say, isn’t pushy and has the best personality.
Tommy Lovato made this car buying experience totally fantastic! He is not only extremely knowledgeable about the products he sells, but also courteous and patient. I wholeheartedly recommend him, and the Phil Long Ford team, to family and friends.
We had a great experience working with Leo. He was friendly and knowledgeable. Would absolutely work with him again!
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