941 South Lapeer Road
Lake Orion, MI 48362
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Thank you! Skalnek My 1st experience at Skalnek was awesome with Mrs. Carels. She gives excellent customer service and professionalism. My car sale was completed in a timely manner. I love my car!
I highly recommend this dealership for your vehicle service needs. I took my Ford Escape in for the works oil change. The service personnel I met when I came in the door were very friendly and helpful. The service technician took real good care of my Ford and did the job in about 35 minutes. The service manager was very thorough and in explaining what was done and what to look for in the future. Thank you so much for your service. I will be back for any service needs.
Service team went above and beyond! Turned a bad experience into a good one with all of the current part shortages. I appreciate their 'thinking' of the customer. This is the 2nd time they turned a bad experience into a good one due to current part shortages. Back in March, my vehicle was still not done due to a part that was not coming in on time. Service team and ownership made sure that it wasn't going to affect my upcoming obligations. They truely went the extra mile to make sure I was taken care of. These days, customer experience is almost gone in many industries, including automotive. I appreciate their understanding of my needs, and took care of the issue as fast as they could. Thanks again for your hard work!
My experience at this dealership was Fantastic. The salesman, Lance Richardson was extremely professional and went above and beyond to help me make my transition into my newly used vehicle. Lance understand exactly what I was looking for and met the timeframe I needed it. I would definitely recommend Lance Richardson for your next purchase.
Lance Richardson is one of the best car sales guys I have ever dealt with. He found me the car of my dreams, and also helped me get financed. He went above and beyond to make sure I was satisfied. I will highly recommend to him to friends and fam.
I had an awesome experience leasing my F150 Platinum at Skalnek, started with a call for a used F150 based on price, but Rick Brewer, Sales manager was able to craft the monthly payment within my budget. The sales team of Jessica Carels and Brandon Harty provided a best-in-class delivery experience. I had forgotten to remove a couple items from my lease turn-in vehicle and they removed them and shipped them tO me at no cost. I started shopping for a new truck 60 days before lease termination, RAM, Denali and Tundra, and at all three dealerships I had to go though the back and forth, let me talk to my manager and would you do it for this payment even when I had told them my payment requirements. Not at Skalnek, Rick Brewer was direct and made the process seamless. Also, they were able to locate and trade with another dealer for the exact color and equipment I wanted. If you are looking for a Ford, this is a down to earth dealership, with a no BS, customer focused style. Gold Standard!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.