Working with Gem City Ford made the buying process for our new truck a very easy process. This dealership is 2 hours away from where we live, and we have closer dealerships in our area, but it was worth the drive! We worked with Troy Courson, and he was very knowledgeable and helped ensure we were buying what we needed and did not push us into anything we did not need or want. I highly recommend working with Tory if you have any questions or have an interest in one of their vehicles. All the other staff that we interacted with was just as easy to work with as well. We did a test drive, and then we kept in contact to work out the details over the following days. When it was time to pick up the vehicle it was a very simple process of signing the papers and handing over the keys. There was no bait and switch or surprise charges at the end. What they said it was going to cost is exactly what we paid! They were very honest throughout the whole process, which is huge in this industry.

Kevin is great ,always knows what you’re wanting & what works for your budget! He is very helpful, and friendly with good communication during the process! He has always been great to work with in purchasing a vehicle.

Kevin Schuckman is great. Had trucks i was interested in ready for test drive when I arrived. Quick appraisal on my trade in and after explaining all my rebates and money down i was off to financing. Awesome job Kevin !

Troy Courson was great to work with. I have purchased many vehicles over the years, and I think Troy was the best person I have worked with. Troy explained specifics of the Bronco I was interested in, and he synced my phone and installed Ford Pass for me. I feel like he got a fair deal for me on my trade-in as well. Thanks Troy!

Troy was incredibly helpful throughout my vehicle purchase experience. He went above and beyond to provide me with details about the car to make sure that I would be satisfied with the purchase. Everyone that I spoke with at the dealership was very kind and helpful, and I certainly appreciate the level of professionalism that they conduct themselves with.

Troy Courson did a great job selling me my car. Thank you very much for you help Troy!