I was at the Ellicott city location, they have a big selection of newer used cars, they were very helpful and the process was very straight forward. I’m super pleased with my new car

Here’s what you should know before purchasing a car from National Motors: 1. The cars are in as-is conditions. They knowingly sell them with repairs needed, and should you notice them they will issue a “we owe” note at the time of sale to fix said issues. While this fixes visible problems noticed pre-purchase, it leaves the buyer on the hook for unseen damage or other issues. Since purchase (only two months ago) our car has needed a tire replaced and the front wheel bearings fixed, and the car is barely three years old with only 40K miles. 2. The sales people are also not knowledgeable about their product. When asked if they had other keys than the valet key used on the test drive, the answer was “I don’t know.” We forgot to make sure they had other keys, which they did not, and we are now on the hook for purchasing two new FOB keys at a cost of around $600. 3. They will tack on a “inspection fee” of $400+ dollars to the purchase price at time of sale. 4. If you do get a “we owe” sheet at time of sale, good luck scheduling the service. It took six phone calls and a series of texts before I was able to get the vehicle in for a half-hour fix-up. 5. They will not bother to call and let you know your tags are in. It took another four phone calls to find out (the day before our temp tags expired) that our permanent tags were there. 6. They are extremely unprofessional and disorganized. Their employees use personal email addresses and cell phones, voicemail boxes are full, and messages are left unanswered. To sum up, pay a little more and get your car from an established dealership. I will never buy a car here again and will recommend to anyone looking for a vehicle to shop somewhere else. I am trashing the license plate frames and scraping their name off the back of the vehicle as I refuse to be a driving advertisement for a company that offers this level of service.

Bought my first car here and was he best experience of all my searching. Jon Moran and his sales manager Ken were a super helpful team. Didn’t stop until they got me the best deal not only for my financing but helped out with my insurance as well. Will be buying here again and sending everyone I know who’s in the market.

Sam Papino was great. He helped me get a good deal and was very honest and straight forward with me. He worked with me until i got the car I wanted for the right price.

One of the managers, Robert is a disrespectful clown and a liar. He will say one thing then get convenient amnesia afterwards. My vehicle is solid, but buyer beware. I checked out several that were better suited to auction duty... one even had water damage visible under the trunk carpet. They will tell you a particular vehicle is available to get you in the door, even when they know it was sold or pretend it was a system malfunction. The cars are also filthy, inside and out.. their detailing is a joke. Don't ask them to touchup a spot, the paint won't match... tires don't match... the list goes on. You may find a diamond in the rough, but inspect them all carefully. Robert will make you a "deal" on the downpayment to save the deal and sell the car. Then you get harassed about money you don't owe them. They even attempt to hold your tags until you pay. THIEVES!! ROBERT will also instruct you to lie to the finance company regarding you paying a downpayment or the amount of your downpayment. Stay away from this place.

I had bad credit but I was treated with respect, and I love the car. drives great. Will get my next car there also, great people