196 Walnut Bottom Rd.
Shippensburg, PA 17257
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
VERY DISSATISFIED WITH THE SERVICE WE RECEIVED WHEN WE RECENTLY TOOK IN ONE OUR SERVICE TRUCKS. I FEEL THE PROBLEM WAS CREATED BY THE TECH AS THE INVOICE CLEARLY SHOWS WHAT THE FINAL REPAIR WAS TO CORRECT THE ISSUE. NOT ALL THE PARTS THEY INSTALLED OR THE 3 WEEKS WE SPENT WAITING ON THE PARTS TO COME IN
My daughter and I were traveling on 81S when we ran over some type of sheet metal (unavoidable, covered the entire lane) which punctured the front driver side tire. We managed to make it to the exit and found Parsons. They were so kind and helpful. They took my truck right in to see if they could repair the tire, and when they could not, they were able to replace the tire. Since it was time for tire replacement anyway, we chose to replace all four. Al and his crew had us back on the road in just under two hours.
Great sales staff, clean showroom. Good deals on used vehicles, no pressure sales, would deal again.
I think this dealership gets overlooked because of its size and location but they are definitely worth a look. Great group of folks that are truly in it to help customers! Have bought plenty of vehicles from them and will continue to do so.
The customer service was awful. They tried to charge me the outrageous shop fee for something that was covered under my warranty. I will never be back.
Awesome sales people we were in and out in 2 hours very professional and friendly staff!
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.