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service Dept.
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I want to take a minute and say that Trey took good care of me. He was polite and attentive to a grumpy old man, who has been turning wrenches for a long time. Trey listened to what I said, and was always prepared to substantiate what everything costs and why. He was never dismissive in his answers or his attitude. He set my expectations correctly. I can imagine his job is not easy one, as so many are short and ill tempered these days. Very few are ever happy to bring their vehicle in for service or repair, especially when they see the bill. Although I'm never happy with what things cost nowadays, there is value to having Panama City Toyota do the work with a guarantee to back it up. It's comforting to know that this place will still be in business in a year and in the future should I need their help
Trey with the service team at Panama City Toyota is the BEST!! He makes sure that your car is taken care of, and stays on top of any communication required. I wish all service departments ran as efficiently as this one does!
Everyone was polite and helpful. Chris Doyle was helpful and polite. We liked our shuttle driver Mark. Our vehicle was repaired in the time we were told it would be. All repairs are working. Thank you so much for fixing our 25 year old Lexus!
I can honestly say this was the most pleasant experience I have ever had at a car Dealership. First, we had the best salesman - Seth Robertson - We conversed by email for about 4 days since we live 2 1/2 hrs. away - He answered every question I had and keep me informed if the car was still available until we could get over. And when we arrived on Saturday the car buying experience was awesome. He is an asset to your company. Also the finance rep. Reid Wynn was also great. Never felt pressured on anything. I will drive the 2 1/2 hrs. next time when I'm looking for a vehicle. Also great showroom & inventory of vehicles.
Very patient and knowledgeable. Let no question unanswered. John and Reid did a great job.
We drove from central Alabama to buy from PC Toyota. We nailed down our transaction details over the phone. Our salesman was Denim Johnson. He did a great job. I am a CPA and am very picky about the numbers and the out-of-state transaction. Everything was done well. Further, there was a last minute snag that was absolutely no one's fault. PC Toyota stood by the detail we had made, although some of the facts changed. I would definitely drive the 4+ hours that we did to purchase again from Panama City Toyota. Very, very highly recommended.
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