2551 Som Center Rd
Willoughby Hills, OH 44094
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Joe Toth was awesome he was on time and very prepared sent us all the info on the cpo lexus and a great detailed video And he followed up everytime I give Joe 5 stars !! We did not buy the cpo lexus but Joe was awesome non the less I highy recommend Joe Toth for your next purchase
I had a very disappointing experience at this dealership due to the salesperson I worked with. From the beginning, communication felt unclear and at times misleading. The pricing details were not explained transparently, and I had to repeatedly ask for basic information about the lease terms, including how the monthly payment was calculated. What frustrated me most was the lack of honesty around the deal structure. The numbers presented were significantly higher than market expectations. Overall, I expected a more transparent and professional experience.
I just bought my 2018 GS350. They made the process low stress and easy. Mitch Harper was my salesmen. He was very patient with me. It took months for me to decide on a car. He was professional and helpful throughout the process.
Made the process super easy! Everyone is incredibly nice, the dealership is clean and comfortable with a beautiful lounge. Everything runs smoothly!
It was the best car buying experience I have had. From the greeter at the front desk, to Mitch my salesman, and to Grant in finance, everybody was polite, knowledgeable and helpful. Bella, the technology specialist, spent a good 25 minutes going over the car's features with us and was very patient as well. The showroom and waiting lounge or top notch as well. I would definitely buy another car from Classic Lexus of Willoughby Hills.
Very helpful, knowledgeable sales staff. Clean, well-appointed dealership in a convenient location. The most efficient sales/leasing process I have ever experienced.
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