Called for a service appointment and someone scheduled an appointment for 1:00 pm same day. I arrived at the dealership to drop off my car and had the worst interaction with Scott in service. I just wanted to drop my car off for a basic service and he told me we shouldn’t have scheduled an appointment between 12-1. Scott was so standoffish and acted like I did something wrong. He was quick to tell me he had 3 people in front of me with a nasty attitude! I will gladly take my business elsewhere.

Very fast service. Clean and professional complex. Everyone is very friendly and welcoming. Great experience

I just moved to area last Tuesday, took my car to get looked at because two days before I moved , my car was not drive able. I talked to Bree she got me all wrote up gave her the keys and was gone within 10 mins, she called the next day before lunch and my car was ready for pick up. She was so nice and easy to talk to, really thankful she called us over to help us.

pleasant experience very accomodating service scheduled on time and minimum wait time good explanation od sevice requirements and programs

We took our 2025 KIA Sportage to Jackson KIA because we are so disappointed with how we've been treated by Boniface Hiers staff since we purchased the vehicle April 29, 2025. We had 1,997 miles when the last incident happened. I plan that is my final trip to Boniface Hiers. I encourage people to try Jackson KIA. Do not spend your money at Boniface Hiers KIA. Jackson KIA washed my car after service. We enjoyed being treated like Consumers at Jackson KIA.

Cameron and everyone else that we worked with were amazing! We came in to service our 2020 Telluride but ended up leaving with a new 2025 Telluride!