U. S. 460
Bluefield, WV 24701
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Customer service was wonderful I’m still having trouble with the vibration which was one of the issues I brought it in for
Had a great experience at Cole Chevrolet. Service was quick and the staff was great.
Very Professional and Courteous, I was completely satisfied with the process, I would recommend this Dealership....
bought extended warranty with roadside assistance 4 days no assistance don't buy extended warranty
They are great to work with. We have bought all our vehicles here for the last 12 years, and service is a big part of it. They are framily,
Called to look at a vehicle and told the dealership we would be there on Saturday to look at the vehicle. Got there Saturday and miraculously the vehicle we told them we were interested in was sold the previous night....how convenient. We then bought another vehicle from them, this was December 2023 we bought the vehicle. It is now July 2024 and the vehicle has been in the shop 6 times and fixing to be a 7th time. The extended warranty they sold is absolute garbage. Predator dealership at its finest. Will NEVER purchase another vehicle from Cole Chevrolet.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.