Was told my oil change would take 30-45 min. Arrived before 8. At 8:40, car hadn't been taken in. Had to get a ride. Was told I had free oil changes. Told Maria that's what I thought I had. When picking up my car, she told me then that it wasn't covered and I had to pay.

I recently purchased a 2026 Jeep Wrangler from Michiana Chrysler Dodge Jeep Ram, and I can honestly say it was one of the best car-buying experiences I’ve ever had. From the moment I walked in, Ron Major made the entire process smooth, comfortable, and genuinely enjoyable. His knowledge of the Wrangler was incredibly impressive—he knew every detail inside and out, from performance features to off-road capabilities to the latest tech upgrades. No question I had went unanswered, and he took the time to explain everything in a way that was clear and helpful without ever being overwhelming. What really stood out about Ron, though, was his no-pressure approach. At no point did I feel rushed or pushed into making a decision. Instead, he focused on making sure I found exactly what I wanted and felt confident about my purchase. That kind of professionalism and respect is rare and made a huge difference in my experience. When it came time to finalize everything, Victor in finance was just as great to work with. He made the paperwork process quick, straightforward, and stress-free, taking the time to explain all the details clearly while keeping everything moving efficiently. Overall, this was an outstanding experience from start to finish. If you’re in the market for a new vehicle, I highly recommend stopping by Michiana Chrysler Dodge Jeep Ram and asking for Ron Major—you won’t be disappointed!

He was excellent and took us through the vehicle perfect. Just excellent Will buy from Ryan again excellent

I went in for an oil change and the service dept found problem that seems to have been caused by a the last oil change I had done at drive and shine. The tech was very thorough and I ended up needing a small equipment replacement as a result. This could have ended up an expensive repair. I will only take my vehicle to Michiana CJE from now on for my oil changes. Thanks guys!

Easy, fast, honest, no xx. I particularly liked the fact that nobody tried to sell me something I'm not interested in, or don't want like the dealer I saw earlier who had a car that had factory warranty. The only way they would give me a discount after long back and forth, if I purchased 'Lowjack' for $700 and/or a full ceramic treatment for $2,500 with $500 refundable, if and when I trade the car back in on my next purchase (extorted interest free loan?)! Overall the best car buying experience I ever had !

Ronald was very helpful, answered all questions, no added pressure just a smooth purchase overall