Interestingly, I did not end-up purchasing a vehicle from McLaughlin, as I live out of state and did not need to factor-in service, customer orientation, friendliness, trustworthiness, etc. I will end up servicing my vehicle locally here in Arizona. However, my experience with Brian Cox was nothing short of outstanding. As a sales leader myself, I am hyper-critical of the prototypical "salesy" car salesman. My experience with Brian was the opposite. He worked to be a trusted advisor, strove to ensure I had everything I needed to make an intelligent decision, and went the extra mile to ensure my experience with Volvos in general was top-notch. Brian is the kind of salesman I'd want to represent my company - in it for the customer rather than to pad his own pockets. He's just a good human being. Undoubtedly, he will (or likely already does) have an army of loyal customers who trust his advice and enjoy his friendly personality. Thank you, Brian. If I ever move within 100 miles of Moline, I guarantee I'll buy a vehicle at McLaughlin and join that army.

Stopped by McLaughlin on our way to dinner, 1st time at the dealership. Kris Hutton met us as I was interested In driving the new Volvo XC40. At no time did we feel rushed or hurried as we arrived at 4:30pm on a Saturday afternoon. Kris was extremely helpful and knowledgeable. We then met with Josh to review cost as I was surprised that I liked the new XC40 more than the Audi Q3 I had driven previously. We asked Kris to call us back on Monday morning which he did as soon as he arrived in the office. We purchased the car over the phone. The dealership was extremely easy to work with in picking up our vehicle when it was convenient for us as we live an hour away. Joe Wilson in finance was very knowledgeable and answered all of our questions in a seamless process. Kris Hutton was very informative in setting up our new car and following up after we were home. We are looking forward to working with our new dealership at McLaughlin Motors.

I’ve just purchases my 3rd Volvo from McLaughlin, from Dan Machu. I took break between Volvo 2 and 3, and am really happy to be back with this dealership. The sales experience is seamless, and the great service does not stop with the sale.

Owned 2005 XC90 for 13 completely satisfying year. Wanted to retain Volvo experience so went to McLaughlin where I bought the 2005. I was referred to Brian Cox as the best Volvo guy there. He listened well and did everything possible to satisfy us. We purchased 2017 XC60. Brian took all the time needed to answer all questions and spent 90 minutes just walking us through all the features of our new XC60 and will help us with any questions we have in the future. Brian is great representative and McLaughlin will get our future business.

From Grant in Service to Brian in sales and Joe in finance, I can't say enough wonderful things regarding their impeccable customer service. I will tell everyone I know to purchase a car from McLaugjlin Motors!!

Sherrie was vEry friendly, service was fast and a very complete job..standard servicing and brakes. Informative explanations and information regarding future serving. Great job