Our sales person Zach did a fantastic job. He was patient as we narrowed our search for a new car. Ultimately, we purchased a new platinum edition pathfinder and would recommend Zach, Esteban, and Aaron to anyone looking to purchase a Nissan.

Scheduled a test drive on Saturday 3/29 Met with Jose , everything was ready Vehicle inside, 2024 Nissan Rogue test drive Went very well, Jose had trade priced out Bo Abdul answered all questions pertaining to the financing All went excellent Thanks for everything David Hancock Darcee Fanning

Zack, Jose, and the rest of the Nissan team made my experience the best ever! I felt welcomed and at ease from the get-go. Zack answered every question I had with patience and professionalism, even as a first-time car buyer. I found the perfect car that suited my needs and budget through Jose, who offered valuable insights.

Came in for an oil change. Service was fast and the staff is very friendly. Prices are reasonable. They even washed my car.

Words cannot express our immense gratitude for Crystal and the team at Thomas Nissan of Joliet. Crystal led our purchase experience and restored my faith in the goodness of humanity. Her warmth and kindness made the process personal and stress-free, which was truly a blessing during a challenging time. Building a relationship over the phone with a guarded customer isn't easy, but Crystal made me feel that all my fears and questions were normal. As a high-maintenance customer, I appreciated her genuine approach and the trust we built. Crystal became a friend, providing a ride from the airport to the dealership. Thank you, Crystal, we love our Pathfinder and will always think of you fondly as we enjoy our ride.

This is a service review for the dealership. Customers please be aware that this place is a big RIP OFF for service in spite of having a coupon for oil change $39.95 and $9.95 for tire rotation the dealership was charging me more than $80. They want to charge $40 for parts just for an oil change. I have to shout and yell to get the bill down to $60.