Very quick, in and out for NYS inspection. Very friendly, great service, never have had a problem here.

Had a serious problem with car while in Wolcott, motor kept shutting off, managed to get it to the dealership where they took it in right away and eventually found the problem and had to install a new part. Always Friendly, Great service!!

They were terrific back in 2010 and still are to this day! I've just purchased my 3rd Equinox. They have always make me feel like part of the Chevy family. They are reliable, dependable, knowledgeable, professional and trustworthy. We love them and will not go anywhere else. My husband just purchased a Terrain last month...and he was a Ford man.

Stay away! Drove nearly 2 hours to look at a used truck. After 10 minutes of "negotiations" without them moving one cent from their asking price I left. Surprisingly, Art Capron, my "salesman" called me next day and said he still hoped to make a deal. I immediately came up $500. Took him 24 HOURS to reply... When he finally returned my call, they had dropped $500. I immediately came up another $1500. Thinking the ball was rolling now. He told me he'd call me back...THAT WAS FOUR DAYS AGO.. Looks like these guys are willing to deal with saps who pay asking price and don't mind giving away their trade-ins. They have certainly lost the "Art" of negotiating....and my potential business.....

I bought a used truck from Cavallaro Neubauer.I will never go back. Took it to another - friendly Ford. All the tires need replacing, the speakers do not work. It needs an alignment bad. And the Chevy dealer will not look at my paperwork from getting a second opinion. Art and the owner will not even look at the truck.They took advantage of me and my daughter. All I wanted was New tires, an alignment, and speakers that work. All my tires failed the inspection.. Art also swore at my elderly father and my little girl. I was horrified.. I asked them to not do that. Then my daughter said to Art to stop swearing and Art swore at my daughter. That was it. No one should talk that way. They need to fix my truck. They are people with no values. I need to be safe for my family.

I have bought two new vehicles from them and would go back to buy another one. I also get all my service done there. I can't say enough good things, I love this dealership. The people are friendly and are willing to help with anything. The body shop also has great people. Margaret always comes over to say hi and asks how things are going, if she isn't busy with another customer.