Courtesy Ford

6393 US-98

Hattiesburg, MS 39402

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Called early in the morning about a truck for sale. Spoke to Oliva who confirmed that the truck was available. I pushed her to get pictures of the truck immediately so I can take a look and purchase it. Over an hour later she finally sends me pictures with a note she had one of her product specialists go look at it. Immediately I told her that I would like to put a deposit on the truck to purchase by text and left her a VM. 10 minutes later she says someone just put a deposit on the truck. If your looking for a sales person that wants to make a sale and won't drag their feet in the process I would avoid speaking with Olivia.

Took my Tauruses and my dads F-250 for service on several occasions. Each time, there were issues with ordering the wrong parts (an astounding FOUR TIMES), taking MUCH longer than was promised, or poor workmanship resulting in damage to the vehicle. To top it all off, they sold my information to a terrible extended warranty company that continues to harass me. The compamy claims to represent the manufacturer (Ford, in this case), but theyre so stupid that at one point the guy called my 2012 Taurus a Nissan. I have given Courtesy Ford enough chances now. My family has been doing buissness with them since my dad bought a new Ford Torino GT back in 1971, but no longer. Selling my information was the last straw.

I went to Courtesy MOtors in Hattiesburg yesterday evening to look at a truck I was interested in. When I FINALLY found a salesperson, he all but refused to talk to me because it was getting close to closing time. He asked if he could help me and I asked about the price on the truck. He gave me a ball park figure, I didn't expect him to know exactly without looking, but then said, "give me a call tomorrow and I will talk to you about it." Guess thhat meant he did not need my business. We went to another dealer this morning and got a truck. I can't believe they would just push us off like that. Never again for me. "Courtesy" is NOT what you will get there.