89 Newtown Rd
Danbury, CT 06810
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
service Dept.
finance Dept.
management Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
I trust the opinion of this dealership. Art Azzarito in Service, makes the difference, always...I needed a part, and was so happy it was ready in no time. Corey Henderson, General Manager, thank you so much for always following up with me. Never enough Kudos to you both. I appreciate.
Air conditioner on the blink. Went online and discovered a specific service bulletin -- the car has an issue with AC. Little did I know the service department at Colonial was turning that defect into a profit center. Sad. Will never return.
Whenever I need an oil change or any other problems that come up, i always trust and value the opinion of Eric Frazao, service advisor, and always a great, customer service experience with you. Thank you so much. .You are the best‼
Took my 2019 Subaru Ascent in for an oil change and annual inspections yesterday. I want to highlight my interactions with Shantell, the receptionist in the service dept. She is the personification of the face of good customer service, making sure you're checked in quickly and efficiently, tracking your vehicle work progress and providing detailed summary of work results. She also suggested future short term maintenance needs (tires for winter, replace rear brake pads). She even helped me save some money with a service discount currently running...every little bit helps. I will be back. Kudos, Shantell!!!
In late May I purchased a 2022 Legacy Touring XT from Colonial. They were fair and receptive vis-a-vis the price and valued my trade in within market parameters. I particularly enjoyed working with Peter Paray, sales associate. He was accommodating and professional. A nice dealership which is highly recommended.
The dealership is in Danbury, CT which is pretty far from Teaneck, NJ. I called and spoke with Lily who was my salesperson. I told her what I wanted and that I had a 2019 Subaru to trade in. First, she wanted to see pictures of my car. I called and asked for her e-mail address so that I could send the pictures. She was quite snippy and said it was on the e-mail that she had sent me. I looked for the e-mail address and called back. Then, she gave me her e-mail address. I asked for a bottom line payment. She provided me with the cost of the new car which was very expensive because she had not included a price for my trade-in. Her manager sent me an e-mail and I relayed this to him. She then said she would not give me a bottom line figure until I brought my car in to their dealership. I am not interested in driving to Danbury, CT.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.