Luis and Lu went above and beyond to make this experience a stellar one. Luis has top-notch communication and customer service skills. I, myself, have visited car lots before with high-pressure sales staff that have made me run far away from that pressure. Royal's philosophy has sold me on this dealership. Whether it's another Kia, or another vehicle, our first choice will be Royal and Luis. Being treated like family, with dignity, respect, and a warm smile, Royal Auto Group is the way to go. Thank you all, especially Luis and Lu!

Love, love love my new Sorento Hybrid Prestige. The safety features are amazing! And I got the desired vehicle at a fair price. The dealership even brought the vehicle to my home for a test drive. And brought it back out when we agreed on a price. All documents were signed on line so I didn't have to sit at the dealership.

Luis Torres and Lu Fragozo were amazing at doing everything in their power to help My family and I secure our dream vehicle with Royal Kia of Tucson. They were extremely communicative with every process from start to finish. Even when we thought we weren't going to get a car they continued and persisted to keep trying for us which finally landed us the vehicle we wanted. They have an amazing Center there at Royal Kia of Tucson and their staff is extremely polite and very professional. Almost everything was done before we even got to the center and it was very quickly signed and finished within a couple of hours of us getting there and driving off with our new vehicle. We've now had our vehicle for about 5 days and it's been absolutely amazing. I highly recommend you go see Royal Kia of Tucson and give Luis Torres your business because he is a xxxx of a guy and he will not try to sell you something you cannot afford. Oh I got to mention there forever warranty if you go get a car from them and you keep everything up on it like you're supposed to you have a forever warranty bumper to bumper from Royal Kia of Tucson only. Thank you again Luis Torres and Lu Fragozo you guys were awesome to work with and I can't wait to see you again when I come to get the vehicle maintenance.

Loved that Nicole was very knowledgeable, patient, and extremely helpful, which made for an excellent buying experience. I brought my elderly mother into the dealership and Nicole was so kind and easy going in determining what was important to my Mom, which was really important to us. After looking at multiple vehicles and different safety features, we locked into the perfect fit! Will definitely work with Nicole for future needs. Highly recommend!!!!

Outstanding Customer service with knowledgeable staff.. I highly recommend. Then if you're looking for a vehicle

Great efficient service - the team was helpful in getting me through the process quickly after agreeing on a price