I had the privilege of working with Gregory Franklin at BMW of Bloomington. He listened to what was important to me and then went above and beyond to locate a vehicle that met not just my needs but my wishes. I would encourage anyone shopping for a BMW to seek him out. You will be grateful you did. Linda K

Bruce Spencer has made both of our vehicle purchases so easy. He is patient, very knowledgeable, and an absolute pleasure to work with.

Bruce Spencer and Greg Franklin are wonderful! Both knowledgeable and personable. I would recommend them to everyone!

I went to the dealership looking to purchase a vehicle. I spent a couple of days there working primarily with Earnest Williams. I'm not going to go into my specific circumstances, But I do want to say in the end I did not purchase a vehicle. This is because Shawn, Ken, and Earnest put their integrity and my wellbeing above their need to sell me a vehicle. If you are searching for a vehicle, these are the people you want to deal with. Honesty integrity and the customer comes first are traits you won't find at most dealerships.

Bruce Spencer - that’s all I have to say. He’s been there for over 30 years. I’ve gotten 2 cars from him. He’s patient and explains everything. Bruce knows everything about cars. I travel 150 miles to buy cars from him. Dealership is honest and transparent. I called Bruce for a car sitting at their sister dealer. Bruce quarterbacked everything to the finish line. Great customer service.

Service center experience was good this time and I was able to book it online.