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How would you rate Terry Bennett-Hardcastle?
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What Others Say

As a former sales person myself, I appreciate a low key presentation that allows me to do my own evaluation, form some impressions, and yet is available to answer any questions I may have about the product. J.C. fulfilled this role perfectly. I brought my own "expert" to assist me and J.C. acknowledged his expertise and provided any additional information he requested about the vehicle. After our test drive he presented a few other options and we took another test drive (in a different vehicle) and discussed the results. I was not able to conclude the transaction that day and he was respectful of my decision (I hate a high pressure sales presentation) and he was respectful of my position. We made arrangements for me to call the next day with a final decision. After I decided to make the purchase we then made arrangements to finalize the transaction a few days later as I had other commitments. J.C. was knowledgeable about financing options and patient with my questions (I ask a lot of questions) We ran through several possibilities and concluded the purchase to my satisfaction. The "in person" contacts were professional and he followed through on each commitment that required e-mail contact. The showroom and sales offices were immaculate, attractive, and comfortable. The service areas looked just as good though I have no present experience with the staff or their performance in the backshop. So far so good. The highest compliment a customer can give is to return again for another purchase and at this point, I would certainly take my business back to J. C. Cooper.

Nicki - Initial contact was prompt and persistent (which was appreciated) and while not a salesperson she was helpful in answering some of my questions. I was under the impression from the web site that I would be informed of any price reductions but have not received any further contact so I assume the price has not come down?

Jarred "JC" Cooper was our salesman. We leased three cars from him within a month. He made our experience the easiest I have ever had! He is not pushy and totally follows through! I would recommend him and we will be back! Thank you JC!

Terry does a wonderful job selling cars. Wonderful person. Had everything ready when she said she would. Helped me with things on car I didn't understand. Follows up on everything.

The process was pretty simple and I feel I got a pretty good deal! Everyone was super friendly and kept me informed throughout the entire process. I would highly recommend.

Love Terry Hardcastle is hands down the best saleswoman! She always takes the time and care in helping you with your new car purchase! Thank you Terry and Extreme!