After having had a disappointing experience at a different car dealer, we headed to Napleton with low expectations. Our salesman Justin greeted us and showed us to a car we requested to see. He could not have been more helpful and personable. It ended up being a rather enjoyable experience. He was knowledgeable and very kind. He put no pressure on us whatsoever and answered all of our questions with ease. We transitioned to the financial office to meet with Alex. Although it's always painful to spend large amounts of money, the transaction went smoothly. It was evident Alex was knowledgeable and fair. Both gentlemen also stayed an hour past closing time to help us get the deal done. It was a positive experience and I would definitely recommend buying a car from Justin. Next time I am in the market, I will definitely go back to him.

Ed Brooks provided exceptional service during my purchase of a 2024 Buick Encore GX. His personalized attention and dedication were truly outstanding. Thanks to his efforts, I was able to secure favorable terms that allowed me to drive home in my new Buick SUV feeling confident and satisfied. I wholeheartedly recommend Ed to anyone in search of a new vehicle. He provides the kind of red carpet treatment that truly sets him apart.

The team at Napleton's Schaumburg Buick GMC were professional, fair, and knowledgeable. I left with a great vehicle and nice value for my trade.

Good people, good dealership. I was treated well and am very happy with my purchase. Looking forward to many years of trouble-free ownership with my 2024 Sierra 1500.

Great salespeople, great service, and everyone is kind. Especially Ed! Latif made it easy too. Thank you guys!

Clean and friendly staff will continue to stop by to get my vehicle serviced when needed to.