246 Clark Avenue
Raton, NM 87740
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Sales person told me the price was 30,000 after a hard inquiry on my credit they tell me it's 40,000. Who does this? Very disappointing. I will never go back !!!!
The family at Phil Long Ford Raton have ALWAYS provided excellent service with a great attitude and friendly smile. I have purchased several vehicles from them and always use their service department for my routine services. Couldn't or wouldn't take my vehicle any where else ❤️
Excellent sales team. Work hard at getting me exactly what I wanted! They kept tying to find me a Ford Escape.
Happy with the service and abilities of your sales staff. They got the vehicle I wanted within a day and traded fairly with me. Thanks
Dangerously Easy. Ordered a 2022 Ford Maverick with help from Bill Stanton. Ford, Bill and I kept each other informed as to what was happening and progress being made by Ford. Order received date, scheduled for production, built and shipped dates. I had a simple addition after it was already scheduled for production and Bill was quick to get it handled. The day the truck arrived at dealership I called and emailed what I expected on the truck and how I wanted to handle it. We were from out of town and wanted to get in and out and nobody would get hurt. We spent about 1 1/2 hours that included test drive, paper signing.and orientation. We ate lunch and drove back home. Later an issue arose and I spoke to Greg Gutierrez and it was immediately solved with a short phone call. The truck is great we absolutely love it and this was one of the easiest automobile purchases I have ever made.
OK! Well I was very pleased with Phil Long Raton until my 2018 Truck was out of Factory warranty. I purchased extended warranty directly from FORD protect for 60 months 60,000miles. Yet I still get emails every couple of weeks from Shawn Flynn, Chief Operating Officer, Phil Long Ford of Raton 1-844-578-1449 begging me to contact Phill Long Ford of Raton to buy extended warranty from them. I'v even sent a copy of my new warranty from Ford protect but Iguess Phil Long Ford of Raton don't give a rats xxx!! I shall never buy, service or obtain parts for my truck from Phil Long Ford ever again
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