Worst experience in trying to buy a car ever. They agreed to sell us a truck and we agreed to pay full price. They collected all of our information and sent us a closing statement. We live 3 hours drive from the dealership. We set an appointment to sign the paperwork to buy the car when the dealership opened the next day. We were on our way with a hotel room booked in Bend, when they then called to tell us the car had been sold.

They pretend they care but then they ghost you. Every negative review on here has the standard “we care, call us to make it better”, but it’s all lies. They don’t want to make it better they want to get you off the public forum. We bought a truck and it lasted 30 days when it broke down. We have tried to resolve this with them but they just ghost us. If you want a new car they may be ok, but I would never recommend them for a used vehicle, they make them run long enough to get you off the lot then they really could not care less what happens to you.

Bought a used ford F350 and was told the engine had been bulletproofed and that there was a ton of paperwork to support that. When I asked for the paperwork, it couldn’t be found, and after 2 months owning the truck, the engine had a catastrophic failed. Come to find out, it was a junkyard motor in the truck and it was hopeless. Mark markberry68@gmail.com

We had a wonderful experience at Chevrolet of Bend. Our sales rep, Chris was extremely helpful and knowledgeable and even allowed us to take a longer test drive because we had an unusual request. We were able to get a great deal without much back and forth. This was our first EV and I had so many questions and Chris just continued to answer them without making me feel dumb. I highly recommend working with him.

Chevrolet of Bend has a solid selection of trucks and a staff that is eager to help find a good fit. Mark Schmid helped me out on a recent purchase and the process was quick and efficient.

I had a terrible experience with one of their sales associates. He was rude, arrogant, and dismissive. I emailed their General Manger, General Sales Manager, Business Manger, and Used Car Manager two weeks ago and no one has bothered to respond to me. I assume because we are somewhat geographically isolated in Central Oregon and the car shortages they have gotten a real rotten attitude. As the market is correcting they have overpriced cars that have been sitting on their lot for months. It is worth the drive to go out of the area to be treated with respect and get a fair deal.