The dealership, and SERVICE people that I dealt with are very friendly and enthusiastic. It's just that the 60K SERVICE was so expensive. and even though they told me the amount before the SERVICE, I still didn't understand why it is so expensive. And no CARWASH was given.

Always available and very helpful and expert solving problems.Would always choose them for a new csr

Lexus service is the reason I have bought 3 Lexus cars. Always friendly, polite and professional.

I had a great experience and have described it at least two times already. The dealership and John O'Neal were easy to work with

The staff and service at Monterey Lexus is the best! They are great at communicating when servicing my car and always give me a car to use if it is going to be more than a couple hours. They also wash my car…that’s right! Love Lexus Monterey

Very professional, Very understanding, Very punctual when my vehicle was completed. Every one in the service department is very happy and always asked how can we help you.