32881 Camino Capistrano
San Juan Capistrano, CA 92675
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sales Dept.
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parts Dept.
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I was shopping around for the best deal and expected a professional experience. Instead, I was made uncomfortable by a comment from a dealership employee. When discussing pricing and options, the employee said, “How do you like how it feels,” which was completely inappropriate and unprofessional in this context. Car buying should be respectful and straightforward. Comments like this made the experience uncomfortable and unwelcoming, and it immediately ended my interest in doing business here. I would not recommend this dealership, especially for customers who expect professionalism and respectful communication.
This place sucks. Made an appointment to have an oil change which I have done before at this location so they have me on record. When I got there they told me they couldn't lift my vehicle because they're going through some changes. Totally get that but since they know what my vehicle is a little heads up would have been nice before I wasted my time going over there. No apologies no nothing just we can't do it
If you want communication from service deaprtment please dont expect any unless you physically call and request info. Also please take photos of your odometer as this service dept drove my car for 60 miles and i havent even picked it up yet. No service video was provided at all.. Just terrible all the way around. The service tech was Sarah.
Amazing Staff and pricing is the lowest around, I highly recommend them. Excellent service. Thank you so much.
This was the best experience I have ever had at a dealership, no nonsense, no games, zero wasted time, bottom line the most honest dealer I have ever dealt with. David the sales Manager was fair, honest and very helpful. This dealership is one of a kind and do yourself a favor and visit them first before you waste time with another dealership.
Ran my credit twice without my permission AFTER I left the dealership. Used very deceptive sales tactics. I believe David attempted to upsell me on a vehicle because I am a woman. Quoted me over $10k less on the phone than he did in person. Very unethical, DO NOT TRUST THEM. Wasted hours of my time.
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