1513 Portland Road U.S. Rt. 1
Arundel , ME 04046
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Will NEVER EVER deal with Weirs Buick GMC again! They never titled a new 2012 truck when we bought it, and are now saying "not our problem" when the State of Maine CLEARLY says it is their responsibility!
I loved using this location for service. Then I had a different experience when Gregg was the rep. I felt like he should look at my face and not certain parts of my body, when conferring with me. He disgusted me, and I will never go there again now.
Billed $1890 for service work never performed I brought my truck to Weirs because my it did not start. They told me I had water in the fuel tank and would cost $1000 to drop the tank and drain so, I told to proceed. After, they said I had a bad fuel injector and needed to be replaced at a cost of $1000 so, I said to proceed. Next they told me I had a bad cylinder and need an engine rebuild or a replacement engine. I declined, paid Weirs $1890 and had my truck towed to another mechanic. The new mechanic told me and showed me, video and photographic proof, that the tank was never dropped, the bad fuel was never drained and the fuel injector was never changed. The new mechanic drained the bad fuel and now the truck runs like a champ. I e-mailed the owner and the service manager who both refused to work with me. All my interaction with Weirs Motors service was via phone and I assumed I was being treated fairly and honestly. Beware Weirs Motors Arundel Maine.
Gregg and Justin were amazing and helpful. They helped us find the right truck and financing was a breeze! The process was quick and painless. Fastest buying experience ever. I would highly recommend Weirs Buick GMC to anyone in the future. Small town, small company, and they look out for the customer.
Looked at a Traverse sounded good on the phone but I live a quiet a bit away from them. We started to mike the deal and they blue booked my trade for 2 grand less than KBB, I asked why and they sent me the KBB sheet to so me their price to find out the price they gave me was two wheel drive and mine is AWD. I pointed that out and the salesman said they booked it right I was mistaken. After going back and forth he admitted trying to low ball me on my trade saying that way he’s sure I was serious about buying. Dishonest I will never buy anything from them and all should be ware, check your values and don’t go by what they say.
Service advisor is very friendly. He helped me with all my questions and concerns without hesitation. Staff is very knowledgeable and on top of things. Thank you
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