4400 W Ridge Rd
Rochester, NY 14626
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We had a good experience with Paul Switzer at West Herr. We worked with him before and was glad to be able to work with him again.
Max Green did a great job, answered all my questions and did not give any sales xx, very happy with the transaction
We recently purchased a 2024 Subaru Ascent from your dealership, and the entire process was seamless from start to finish. DJ, our salesman, was exceptionally professional and an absolute pleasure to work with. He kept us informed at every step, making the experience stress-free and enjoyable. I would highly recommend DJ to anyone considering a new vehicle.
They responded quickly to my problem. Communication was clear. I appreciated the loaner as they worked on the problem. Customer service was excellent, very thoughtful.
Best service in the area by far! 100% recommended with 0% reservations. Will return whenever I need anything else
Raylen Miller, the sales rep at West Herr Suburu, was the only sales person in Monroe County to get back to me with my detailed needs. He was the only sales rep to consistently check in with me as I searched for my next vehicle. I was very specific in what I wanted and how I felt uncomfortable in the car buying process. Raylen went out of his way to insure I got the best vehicle, best price, and best buying experience. Definitely recommend Raylen Miller & West Herr :)
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