Alan goes over and beyond to help his guest with the car they’re seeking!! Great energy, good customer service, and very knowledgeable in his area of work! I highly recommend this location for anyone looking for a car!

Toyota Cool Springs continues to go above and beyond with client experiences. I can always count on the team to help me find the right vehicle and providing great service during routine maintenance. Jim sold me my first vehicle and knew I could count on him to help me get my dream car. I highly recommend this location!

Alan was amazing! Very informative and walked me through every step of locating and purchasing my vehicle. I would definitely recommend anyone to get in contact with him for their next car!

From the minute we first drove up to the lot and met Jim, our experience was focused on us and remained very service oriented through the purchase. Jim understood what we were looking for, and not having it immediately on the lot, he found a way to continue working with us and secure the vehicle we wanted. When it was easy and convenient to text, we texted, and when it was better for a voice call, we talked and conversed via phone. Overall, one of the best new car purchasing experiences that we've had.

From initial contact online all the way through to delivery, the experience was absolutely amazing! Met all my needs.

Alan made the purchase of my new Rav4 very transparent and easy. He was extremely responsive to my inquiries over email/text and gave me a great OTD online on a factory-ordered the configuration I was looking for. Upon pickup, nothing extra was pushed by Alan - he upheld what was negotiated, and I upheld my end. I am still in disbelief this was possible and on a Toyota no less. I highly recommend reaching out to Alan if in the market for a new vehicle.