Great customer service also good people to be around the salesman was awesome great place

I just recently sold my car through Northwest motor group. I have personally never sold a car before and being on my own, I was very anxious about the whole experience however, the staff at Northwest was great and efficient. I would definitely recommend Northwest to anyone planning to sell or purchase a used vehicle.

Carl was outstanding. My wife and I were looking for a particular make and model truck. We searched nationwide and finally found one at Northwest Auto.It was higher priced than average, yet it had a lower mileage and cleaner body than others we found. The management did not want accept my offer, which was $500 less than asking price. I kept in touch with Carl and after a month of being unable to sell it for their asking price, my offer was accepted. The stereo/gps system didn’t work properly, the tires were noisy on the road, the previous owners had tried paint the taillights and reflectors in a blackout style, The interior was average and a bit worn, which did not show up in pictures very well, but looked good enough to fly to Pasco from Colorado and buy it. Carl picked me up at the airport and we went to the dealership to finalize the paperwork. I drove it back to Colorado and determined what needed to be addressed. The title work was a challenge due to improper endorsements by the dealership. Carl facilitated getting a clean title, all by mail, and making sure it went through. It took three attempts, but success followed. After replacing the interior, tires, and stereo/gps, my wife has the truck she was after. Nice work Carl!

Carl and Christian we awesome in and out no problem. Quick and easy. Thank you

Fantastic service! They literally went the extra mile for me! They bought my truck at a very competitive rate and gave me a ride home. I live over an hour and a half away, and they still dropped me off. Superior service, excellent interaction, and a friendly environment is what you will experience if you decide to buy and or sell with Carl.

My experience here has been exceptional. Jr really worked hard to get me the vehicle I wanted and has communicated with me and has provided the most excellent service!!