Not bad, not great. I wanted to buy a car here. Super responsive and kind staff, no question about that. Including for OTD breakdowns. However, their doc fee is insane ($699). Also, if you are interested in an EV, they don't support the credit at point of sale. Plus they don't negotiate price or fees at all (though their pricing is super transparent and more on the reasonable side). If none of that affects your purchase, I would recommend them. Definitely not a sketchy dealer, but a few points that prevent me from giving a 5 star rating.

Bill Luke did not disappoint. After dealing with the horrors of other local dealerships and having two deals fall through, I was reluctant to even buy my car from a dealership. I found the exact car that I wanted online and called Bill Luke. Jacob from internet sales, helped me. He was awesome. I told him exactly what I wanted and he assured me that they could make that happen. I told him I did not wanna haggle once I got there. I told Jacob I wanted this to be a good experience. No going back-and-forth. He totally delivered on this promise. He set me up with Chandler. Chandler was amazing. He accompanied me on a test drive. We laughed and joked and had a great time. I test drove the vehicle. Fell in love with it. By the time I got back from the test drive, my paperwork is ready to sign. Full transparency. Cash deal. No dealer adds. Exactly what they promised… So I sat down with Christian. He helped me with all of the paperwork. He was awesome. I told him of my horrible experiences with Bell Honda. He listened and agreed that they suck. It’s nice to feel listened to and supported in your struggle. I had had a horrible week and these guys were just what I needed. Paperwork took just a few minutes. Super easy to do with their awesome digital desk screen thingy. Cool feature. The next day, I was stuck at work and let Chandler know that I would be in a little later to pick up my car. He was so sweet! He offered to bring it to me. An hour later, Chandler showed up at my building with keys, New car parked at valet. It was awesome. 180 from any experience I’ve ever had with any dealership. I highly recommend Bill Luke and this is coming from someone who despises dealerships. Every person I dealt with was professional and fun to deal with. It’s no wonder they’ve been in business since 1927. Keep it up. Bill Luke is the ONLY dealership in the valley that I would recommend and I just shopped for cars for three months solid. They’re a pleasure to work with.

Great dealership. Mike Heller was a pleasure to work with! When it is time to buy again, I will be coming straight back here and asking for Mike!

BL Alfa Romeo - Top notch service. I dealt with Charlie B in the service department. I had come in for a few small things, and even a non-traditional request. Unfortunately, there was an internal disconnect in booking the appointment and Charlie went above and beyond to get them taken care of to my utmost surprise and satisfaction - no going back and forth, no bartering, no nothing, no having to argue - just everything taken care of and made right. I have never been treated this well at any other dealer. I will definitely be back.

Purchased our used vehicle with Bill Luke Tempe yesterday and had as good an experience possible. Would like to thank Steve Ladwig for being an excellent person to work with and a standup man. We highly recommend giving this local dealership your business as it is a personable experience that should be handled by an exceptional representative. We will be sending all of our friends and family to Bill Luke!

Amazing experience! Salesman Chandler Phillips and Alex Phillips were great to work with!! the entire process was stress-free! I love my new car and will definitely refer family / friends!!