Mini of Marin service department is EXCELLENT! They always explain everything in thorough detail of the work they have done. Awesome Customer Service!

I trust MINI of Marin to deliver excellent, on-time service. I especially like receiving a video of my car, up on the lift, with service plans clearly explained. My family & I have purchased 4 MINIs from this dealership. I highly recommend MINI of Marin.

I left my sunroof open and my Mini got soaked! I took it to the dealership in Corte Madera, and Orlando helped me and said they would need to dry it out, and I’d have to leave over the weekend. This happened on a Wednesday. Jon and Heidi got me a brand new loaner car immediately, and Orlando called me the next day to ask if I had called my insurance company yet! Anyway, the mechanics have been sending films of their work a couple of times a day and Orlando is working with the insurance company so I couldn’t be more grateful. Also, they’ve always been very kind when I’ve dropped by to ask for things like help pairing my iPhone or putting on a Liscense plate, etc.

Helpful and pleasant staff ready as stated and willing to answer all of my questions

Always great service at Mini Marin. Everyone is so nice and friendly and I always appreciate the videos they send you while servicing your car

Efficient, courteous, loaner car available, thorough , 20 minute drive from San Francisco, have all the records of the car