473 E Barre Rd
Barre, VT 05641
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Whatever you do, DO NOT do business with Poulin Auto Sales in Barre, VT! I traded in a 2018 Toyota Camry and bought a 2018 GMC Acadia from these people. The car LITERALLY broke down on the way home. They came and got it the next day, gave me a car to use while they looked into the Acadia. Two weeks later, I got my “new” car back. Then it started bucking like it was having issues switching gears. Their garage said they couldn’t do anything because no codes popped up. Took it to my garage who said I needed a new transmission. Luckily my warranty covered that, but it unfortunately did not stop the bucking. I have had this car for a year and 1000% regret buying from Poulin. I thought being a small family owned company, they wouldn’t rip me off but boy was I wrong. Now I’m going to have to take a pretty big loss and trade it because I just cannot stand driving this car anymore and no one is going to give me what I owe on this xxx. Learn from my mistake and STAY AWAY from Poulin Auto Sales in Barre, VT
Never been to another dealership that likes to take advantage of its customers as much as these guys. Worst experience of my life
Great people and service had issues with my truck and aftermarket warranty. Stephanie went above and beyond to resolve it multiple phone calls and emails she was great thank you
I traded my car in to get a jeep from this place and I was a bit curious so I called the bank who I have the lien with and the bank told me yesterday that there’s no loan in my name this is shady business and I will try to get my car back and go elsewhere because this is some xxxxxxxx
I got a car from them 5 months ago, the whole time I had someone asking how many miles to and from work should of known bc exactly 4 1/2 months after the transmission went, we call and they give us the run around!! Asked to talk to Stephanie get the run around had the people we brought it to get the same thing from Stacy!! Our vehicle is now unserviceable and no one will help!! My parents have got cars from them and had issues taken care of, bc Stephanie is supposed to be about selling good vehicles to people…what the rest of them do is messed up!! N supposedly we had a drive train warranty that was up 3 months after purchasing…I will never go through this location again!!
My husband and I just purchased a 2013 dodge caravan today we couldn't be more happier. They are amazing people and a amazing business we drove over 3 hrs to go pick up our van as soon as we walked in they had everything ready and very friendly and is willing to help anyone out even with bad credit trust me we have the worse credit and they helped us so much. Thank you for your hard work and being so nice. Glad we found a company like yours and not like up in malone where if you don't have money they won't even look at you. We will definitely be out again. Thanks again Jeff and Heath.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.