3040 E Business 30
Columbia City, IN 46725
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sales Dept.
service Dept.
finance Dept.
management Dept.
administration Dept.
parts Dept.
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It was unclear what was required ahead of time to qualify for Ford Financing. I told Will the day before we purchased the vehicle I wanted both of our names on the financing in order register the car in both names. I did receive a text from Will a couple hours prior to picking up the vehicle. informing me to remove the freeze from Experian. Unfortunately, I didn't see the text until we were at the dealership. I was able to remove the credit freeze. Only when we met with Blake, were we informed that Ford required my wife to have her credit freeze removed as well. She did not have the information with her to do that. The options were to leave and return on a different day when we had our credit freeze removed. Or put the financing in my name only for Ford approval and complete the sale. It was disappointing but we completed the financing in my name only. It would have been nice if we had the financial requirements prior to going to the dealership to complete the sale of the vehicle. If someone would have informed us that the credit freeze had to be removed from both credit accounts the day before we would have be done prior to going to pick up the car. The people were nice and good to deal with. I wish we were better prepared ahead of time. It would have gone better for everyone. This was a learning experience for us as well. Roger
Great service! We would recommend them to all our friends and families! Thanks for your service!😊
Everybody was very kind and went above and beyond to help me find the perfect vehicle.
Matt was awesome. Answered my questions and handled all the details quickly and professionally. I would recommend this salesman and this dealership to anyone in need of a vehicle. Thx again!
Explained everything in detail. Can’t complain Can’t complain Can’t complain Can’t complain
Everyone I have met there has been very helpful and supportive. I will continue to support them
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