1235 Washington Street
Newton, MA 02465
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NAG knows cars, carries only vehicles that are in great shape. You can trust their high rating. It is well earned and deserved. We knew the vehicle we wanted and NAG had it. They are great to work with - responsive, honest, dependable. We love our new - used - car.
My car-buying experience at Newton Auto Group was rather swift, positive and easy. I worked with Eddie to test a car I had researched and was interested in. He did not pressure me, or rush me in any way, and generally let me come to my own decision. I thought that the listed price was fair, so I did not bother haggling.
Eddie was our salesman. Very pleased with his service. We drove 1.5 hours to the dealership. It was worth our time as we found the car we were wanting for the price we wanted and drover to home... Nice friendly showroom with a relaxed atmosphere. H1 tags are great. .Thanks Eddie and the team at Newton Auto Group
Tom was courteous, open to and able to answer all questions, informative, organized all information present (car fax). No pressure. I'm enjoying my new car.
We went in to look at a Cadillac Escalade that they have for sale. The SUV looked great and was very clean. We were very interested in buying this SUV. I brought my mechanic with me to examine the vehicle to make sure it was in good shape. The mechanic noticed that the front electronic suspension was bypassed with an after market kit so there weren't any fault messages. My mechanic owns his own business and has many years of experience, therefore, I fully trust him. My mechanic indicated to me that, for such an expensive vehicle, putting in an after market suspension takes away from ride quality. As my mechanic was telling me this the owner overheard and immediately approached into our conversation and began to invalidate my mechanic's professional opinion. When we confronted the owner whether he had installed these after market struts he proceeded to get very defensive and raised his voice to the point that he become furious, aggressive. My mechanic was simply trying to confirm that the struts were after market, it was not a major problem for us. However, the owner took extreme offense to this, for reasons that are unclear to us and treated us with disrespect and complete fury. He swore at us to leave his lot and was inconsolable. Also, his body language indicated that he could even assault us, we decided that it was not worth the conflict nor doing business with such a person and quickly left. I highly advise all customers to use caution if they want to deal with this business or owner, his name is Tony. I hope that this will help to prevent other from having the kind of negative experience I had today. It was absolutely awful and we couldn't believe that he could be so dishonest, aggressive and runs his business this way. STAY AWAY there are so many good dealers out there. DO your research!
It was a great experience dealing with Newton Auto Group. Tony took the time to understand what I needed and was looking for. I would recommend Newton Auto Group to anyone looking to buy a used vehicle.
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