Purchased car 8/1/25, they were dishonest, overcharged me and lied about paying off my trade in, overcharged me on a 1 year extended warranty for almost $3000. Did not give me contract had to ask for it. My sales lady was Beatrice Gonzalez. She goes by Betty. Her Manager by the name of Eddie was dishonest about paying off trade in. Over priced me on the car we received. Loan term was 84 mos which we were not told. This car was for my daughter, single mother with small children. Been going to ABC Nissan for 20 years. I will never buy a car from them again. Unsatisfied Customer.

Yesterday I got my oil change on my Nissan at ABC Nissan. My Service Consultant Mr Eddie Valdez got me promptly in and out! There are no words in my command to describe how kind and professional Eddie was - he should be promoted and raised right now this minute! I'm still grinning from ear to ear after this Nissan experience!

I spent a lot of time building my credit so I could get a low interest rate on a new vehicle. I went into this dealership by mistake, was supposed to meet a salesman at another dealership. Long story short, I told them I had $1000 to put down and expected a decent rate. They ended getting me to obligate myself to an additional $1500 down all in $500 pymt over the period of 1 week. Which I did do. But they told me this was to ensure me and interest rate of 9%. Within 3 days of purchase the electrical went haywire. Took it back and they said rodent damage, $750 repair. My girlfriend was on the phone with me, told me to get my belongings, leave the keys and get a ride home. They had the car done in 10 mins at a $250 discount. 1,st oil change free, made appt for 2nd. My girlfriend told me the warranty exp'd in April. I called Ben at the svc dept he said no it's not exp and I have to get oil changed there in order for warranty to remain good. We arrived today for svc. My girlfriend showed Ben and another employee the expired warranty and asked them if it was exp'd. She told them we're still getting the oil changed. Both said yes it's exp'd. She doesn't like liars and told them as much. I have to agree these are shady practices, also wanted to add I was not told the vehicles was ever involved in an accident, but clearly on the back drivers side window, written in grease pen that's been attempted to be washed off it has a date it was towed and lists damaged received, including the cluster panel which was what I was charged for on the rodent damage. Also was told the vehicles was $22,000 in the loan papers it's over $25,000 and that's after my high pressure $2500 down. Overall stressful experiences here and now that I know my warranty is exp'd I'm not coming back. Deceptive sales practices all the way around. I can't help but feel these people think most of the population is idiots.

I recently visited ABC Nissan to purchase a certified pre-owned Pathfinder. I had a great experience working with Ricky, my salesperson—he was friendly, professional, and helpful throughout the process. Unfortunately, my experience with his manager, Javier, was the opposite. While he initially came across as kind and supportive, that changed when I started asking questions and expressing concerns about the numbers he presented. Despite repeatedly saying he had my best interests in mind, the pricing didn’t add up, and he wouldn’t allow me to take a photo of the sales offer so I could get a cashier’s check from my credit union. They attempted to charge over $3,500 for add-ons like door edge guards (which cost about $25 online), window tint that was already installed before they acquired the vehicle, and paint protection—which felt more like a sales gimmick than a real value. When I didn’t agree to these terms, Javier became dismissive and condescending. He even implied I wasn’t serious about buying, despite the fact that they had already run my credit and had all my information. To make matters worse, they kept my car keys and credit card after I declined the offer. I had to go into the sales tower and retrieve them myself, which felt both uncomfortable and unprofessional. I left feeling deeply disappointed—not just in the sales tactics used, but in the way I was treated when I stood up for myself. The next day, both the salesperson and another sales manager, “Bear,” contacted me and said they could now offer me the exact deal I was asking for originally. But once I arrived at the dealership, I was told the deal would only be honored if I edited or removed the negative review I had posted. That’s not only unethical—it’s manipulative and wrong. Holding a deal hostage in exchange for silencing an honest review is a perfect example of the shady business practices happening at ABC Nissan. My deal is now finalized, the vehicle is funded, and the car is mine—so there’s no reason to hold back. The only reason I even went back and dealt with their nonsense was because, at the end of the day, the deal was good and it’s what my wife wanted. I won. But that doesn’t excuse how they treat people who ask questions or refuse to be taken advantage of. ABC Nissan is shady. Their tactics are misleading, their pressure is excessive, and their integrity is questionable at best. Approach this place with extreme caution—or better yet, just stay away.

⭐️ 1 Star – If I Could Give Zero, I Would. Worst Experience Ever at ABC Nissan I had an absolutely horrible experience at ABC Nissan, and I’m writing this so others don’t fall into the same trap I did. They had me sign a bunch of documents without ever showing me a finalized contract. They told me the car was mine and that I could take it home — no problem. I trusted them, thinking this was just part of the process. Huge mistake. Then, a week later, I get a surprise phone call from someone in finance saying I now have three options: Bring more down payment Bring a co-signer Return the car No warning. No follow-up communication in between. Just a cold ultimatum. I was shocked and honestly furious. I decided to return the car the next day because I didn’t want to deal with this mess any further. But of course, it didn’t end there. Another finance person suddenly came up with “other options” that made zero sense and sounded completely improvised. At that point, I had already lost all trust in this dealership and just asked for my down payment back. And then — get this — I was told they couldn’t refund me right away because the manager wasn’t there. Really? When they want your money, it’s “right now.” But when it’s time to give it back, it’s “come back later”? This dealership is disorganized, shady, and lacks any form of professionalism. They took advantage of my trust and wasted my time, and then had the audacity to delay my refund. Absolutely unacceptable. Please do yourself a favor and stay far away from ABC Nissan. I wouldn’t recommend them to my worst enemy.

Do not buy a car from them. Unethical dealer. They add on thousands to the car prices that you see online and then add on the extra tax/ license of $2k. I was looking at a car listed online for $13k, then they added another $3k in "Dealer Equipment" when I requested the out the door price, which they said could not be removed. The total out the door price was close to $19k!!