This dealership is always attentive to my needs especially during maintainance service of my Buick Envision. Always have good and professional customer service.

The service department is one of the main reasons I keep buying from Ross Downing. They are always so friendly and helpful. Kassidy is the best!

They got my truck repaired in very little time . I was happy about that . Good job

Very Pleasant experience. No hassling. Knew exactly what I was looking for so no need for upselling.

Ross Downing GMC service department is so excellent. I called and scheduled my vehicle (2021 Yukon Denali) for oil change and 30,000 mile maintenance on a Wed., hoping to get a Thurs. appointment. I did: 11am Thursday. I brought it in on Wed. evening, and my service rep, Robert, called on Thursday at 10:15 am to say my service was complete and my car was ready to go. He also asked if I needed to be picked up by their driver to get my vehicle, which I didn't, but it was nice of him to ask! Everyone in their service department is friendly, polite, and knowledgeable. Thanks to all of you!

Thank you for your wonderful customer service. Cassidy is always a helpful and pleasant person to see. She shows interest in making sure that she has met our needs relating to the GMC.