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My salesman Joe was fantastic. He made the whole process smooth and stess free. I appreciate the open straight forward approach they have a Novak.
Excellent service! Joe was extremely helpful and made the process smooth and stress free. He was attentive and quick to respond to any questions thst popped up.
Everyone was extremely nice and helpful at Novak. Rodney and Gabe made this a seamless and less stressful process as this was my first time buying a car and I cant thank them enough. I will definitely recommend friends/family to come here
Joe was great. There was no "bait and switch." There were no hidden fees. He showed us what we wanted in the price range we wanted. He answered all of our questions and never deferred to my husband on any of my questions as guys might often do when talking cars. There were two cars we were interested in, and he didn't push us toward the higher priced one. There was no high pressure. He was actually helping another customer at the same time as us, but we never felt slighted or left hanging, and didn't even know that until we were leaving! Before letting us take the car out for a test drive, he showed us the interior, pointing out all the things we should be looking for, then let us sit in the car and "play" with the features. If he didn't have an answer about some things, he went to his manager and returned with the answer. He addressed all of our concerns. We never felt that we were being misled or had any reason to feel skeptical. In fact, we already gave a couple of people his contact information. When our kids start looking for cars, we will be sending them to Joe and Novak before anywhere else.
Buying a vehicle here was the best experience we ever had purchasing a car. No pressure, plenty of assistance and overall a very enjoyable experience. Our salesman and finance person were absolutely fantastic!
I will never shop with another dealer ever again! Scott and the team at Novak Motors was spectacular. The service I received was prompt, informed, honest, and most importantly efficient. I called Scotta about 3-4 months ago looking for a specific Jeep. As soon as that Jeep came into the dealership Scott called me - AFTER 4 months of not hearing from me! He also ensured that all of the details were accounted for, as I was traveling over 4 hours to to purchase this car. This is my second vehicle purchased from NOVAK MOTORS and I will never go anywhere else!
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