20 Ontario St
East Rocheste, NY 14445
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Easiest and best car buying experience I ever had. Justin was friendly and helpful. They have a good selection of Subarus. Communication was prompt and professional. Drove the car off the lot in two days!
Amazing group of people to work with! They gave me a great trade in value for my vehicle and great price for the vehicle I bought. I couldn't be happier!
Professional, polite, and courteous people. Best car dealership we have dealt with. Will use them again for future purchases.
I purchase ALOT of vehicles with 4 drivers in my family. I can honestly say I have never had such an amazing experience as I did working with Dino and his staff at Balkan Motors. From finding me the ideal (rare) car I wanted, to ensuring the car was perfect for delivery and at a price that was (and still is) unmatched anywhere on the internet. Above and beyond that I can contact him anytime and he always responds and is extremely helpful. He recently provided me with a great referral for some paint/body work I needed. I know my first stop for any future vehicle purchases will be to go see Dino at Balkan. Go to Balkan Motors, you will not be disappointed!!!
Buyer beware. Typical used car dealer. Dino seemed great during the deal but after the purchase our Yukon developed an electrical issue. They took the Yukon to their mechanic and a dealer, neither could find the issue. Dino said if it happened again we could take it anywhere and have it fixed and they would pay, even put it writing. Happened again, took it to a reputable shop, they found the issue and fixed it. Dino would not pay the bill as he said we should have called him first, which wasn’t the agreement, and would only pay half the bill because his mechanic gives him a discount rate( the mechanic that couldn’t find the problem) and he also would have used cheaper parts (fuse box under the hood was the issue) that he could buy on-line from China. Not an honorable business or trustworthy person.
Very honest and easy to work with... from the first phone call to the final signatures everyting was smooth, transparent and just as desribed. I would highly check them out if your looking for a quality used vehicle
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