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I got a same day appointment and got in and out quickly. Was happy to have a new battery.
I see that many of the reviews are from a few years ago. I wanted to write about the great experience that I have received so far. The service writers have been very polite, service completed as needed. Good explanations and had a great chat about my Ford with the service writer. I am scheduled to have additional service with them next week and will revisit.
Ewald Ford is my Ford Dealership of choice nation wide. Why you ask, well here goes. I live in Tennessee and come to Hartford twice a year to visit family. I always get my truck serviced at Ewald. They are friendly and do great job of servicing and on occasion performing repairs to my truck. I needed a new car and chose Ewald to find the make and model that I needed. Doug W is my sales rep..He started by letting me know what they had in inventory. None of the cars would meet my needs. Then Doug and Ewald searched Dealers in the surrounding area and found exactly what I needed. It only took them a couple of days. I am a permanently disabled combat veteran so my funding is limited. The staff at Ewald also searched through the Ford system and found a couple of incentives to lower my final cost of my new Ford Escape. Everything about this Dealership was outstanding: Service, Sales (Doug W) , and Financing. Regards, Ray
Dawn was very professional and low pressure. Knowledgeable about the product and personable. Once we made the decision to purchase, we were wrapped up and on the way home in about two hours. Great experience!
I have now purchased two vehicles from Ewald and get amazing service with them always. They have a great service department and Doug in sales is the best. Was able to work with me and get me into a vehicle that I absolutely love! Perfect overall experience and wouldn’t buy anywhere else.
Joe was Great to work with. Found me Exactly what I was looking for. Very Friendly Atmosphere. I Would highly recommend Ewald Ford if your car shopping.
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